The purpose of this document is to provide you with clear and comprehensive information about our use of internet browser cookies, to help you make an informed decision when using our websites.
Introduction to cookies
When we provide services, we want to make them easy, useful and reliable. Where services are delivered on the internet, this sometimes involves placing small amounts of information on your device, for example, computer or mobile phone. These include small files known as cookies.
These pieces of information are used to improve services for you through, for example:
- enabling a service to recognise your device so you don’t have to give the same information several times during one task
- measuring how many people are using services, so they can be made easier to use and there’s enough capacity to ensure they are fast
- analysing anonymised data to help us understand how people interact with our services so we can make them better
The cookies we use
Cookies on this website do the following:
These cookies are used to collect information about how visitors use our site. We use the information to compile reports, for digital retargeting and to help us improve the site. The Cookie name is provided so you can identify the cookies that may be in use on your device.
Google Ads Cookies allow us to show users adverts based upon their interaction on our website. We may show you adverts on other sites because you have shown an interest in certain products or services (known as remarketing).
We use Universal Event Tracking to track who has visited our website after clicking on one of our Microsoft Ads. We may also show ads that appear on other websites once a user has visited our site (known as remarketing).
We use Analytics cookies to collect information about how visitors use our website, including details of the site where the visitor has come from and the total number of times a visitor has been to our website. We use this information to improve our website and to enhance the user experience. The cookies do not identify you personally; they collect information in an anonymous form that is transmitted to and stored by Google on servers.
We use Google Optimize to test different variations of our page designs, layouts and content on a subset of our visitors. These tests are used to improve overall visitor experience.
We use a Facebook Pixel which is a piece of code on our website that allows us to measure, optimise and create audiences for Facebook Advertising campaigns.
We use a Universal Website Tag to allow us to track the success of Twitter advertising campaigns. This code allows us to see when someone has visited our website after clicking on an advert on Twitter. It also lets us track across devices: for example, if a user views an advert on a mobile and then visits our website from their computer.
Lead forensics cookies track IP addresses that visit our website, which are then matched to a database of business IP addresses held by Lead Forensics. We use this information to identify potential sales leads. We are tracking these cookies as part of a trial in November and December 2021.
How to control and delete cookies
The cookies on the personalgroup.com site will not be used to collect personally identifiable information about you. However, if you wish to restrict or block the cookies which are set by our websites, or indeed any other website, you can do this through your browser settings. The ‘Help’ function within your browser should tell you how.
Alternatively, you may wish to visit about cookies.org which contains comprehensive information on how to do this on a wide variety of browsers. You will also find details on how to delete cookies from your machine as well as more general information about cookies.
Please be aware that restricting cookies may impact on the functionality of our website. If you wish to view your cookie code, just click on a cookie to open it. You'll see a short string of text and numbers. The numbers are your identification card, which can only be seen by the server that gave you the cookie. For information on how to do this on the browser of your mobile phone you will need to refer to your handset manual.
To opt-out of third-parties collecting any data regarding your interaction on our website, please refer to their websites for further information.
While we’re happy to point you in the direction of this service, we cannot accept any liability for damage to equipment, data or any other loss (excluding death and personal injury ) that may arise as a result of following their guidance.
For further information visit the About Cookies website.