Skip to main content Site map


WorkBuzz and Personal Group Join Forces to Reach More Deskless Workers

Posted on: Thursday May 30, 2024

Personal Group Holdings and Employee engagement specialist, WorkBuzz, have partnered to tackle the deskless workforce’s lack of voice and influence. Deskless workers – from retail associates and restaurant workers through to healthcare professionals and construction workers - often feel isolated and voiceless, made worse by sub-standard technology. 60% are unsatisfied with the technology they’re provided with to do their job and only about 1% of software venture funding is aimed at deskless workers.

The collaboration between WorkBuzz, and workforce benefits and services provider, Personal Group, has brought together leading HR technology and engagement specialists for the purpose of creating new, easy-to-use and accessible ways for deskless workers to get their voices heard. The aim is to close the technology gap, amplifying the voices of deskless workers – including the hourly and weekly paid - so they can easily feedback to their employer, and key insights captured and quickly acted upon.

As part of the partnership, WorkBuzz’s employee engagement surveys will now be accessible from Personal Group’s Hapi app – a mobile-first employee benefits platform available on both desktop and smartphone. As well as deskless workers being able to access Hapi’s communications, benefits, wellbeing, and recognition functionality from their smartphones, they will now be able to launch WorkBuzz’s engagement surveys directly from the platform, providing a simple and anonymous means to provide feedback to their employer.

Karen Thornley, Chief Product and Partnerships Officer from Personal Group says, “Despite their significant presence, deskless workers are faced with unique challenges that can impact their engagement and wellbeing. They all too often feel disconnected and sidelined, with depression rates 61% higher than those of desk-based workers. One of the reasons is that they lack a voice, not feeling empowered to influence change. With WorkBuzz’s employee listening technology now easily accessible from Hapi, deskless workers have an effective means by which to give their opinions and ideas, ensuring they feel listened to and valued.”

Steven Frost, CEO of WorkBuzz comments, “Organisations can’t afford to ignore their deskless workers but must ensure they feel considered and appreciated as this improves retention, reduces absence rates and increases productivity. Our partnership with Personal Group is the perfect alliance, bringing together HR tech and engagements specialists in order to extend the reach of our engagement surveys, while providing deskless workers with a richer employee experience.”

WorkBuzz’s engagement surveys range from pulse surveys that are used to better understand employee sentiment at a certain point in time, through to onboarding, exit and annual surveys. Employers can then work with WorkBuzz to dissect and interpret the survey findings and create meaningful action plans to improve a range of business outcomes, from retention rates and engagement levels through to performance and profitability.

WorkBuzz and Personal Group are hosting a joint event ‘The Future of Work: Adapting to the 6G Workforce’ at 9:00am on 27 June 2024 (Unity Place, Central Milton Keynes). Find out more here:

About WorkBuzz

WorkBuzz offers flexible, simple and actionable surveys, helping organisations to reach and engage all their employees – wherever they are, and whatever they do. Get real-time feedback from your people, track employee engagement and experience, and make more informed, data-driven people decisions. Create a culture where every voice matters, and every person can reach their full potential.

About Personal Group Holidays

Personal Group Holdings Plc (AIM: PGH) is a workforce benefits and services provider. The Group enables employers across the UK to improve employee engagement and support their people’s physical, mental, social and financial wellbeing. Its vision is to create a brighter future for the UK workforce.

Personal Group provides health insurance services and a broad range of employee benefits, engagement, and wellbeing products. Its offerings can also be delivered through its proprietary app, Hapi.

Group Clients include Airbus, Barchester Healthcare, Merseyrail, Randstad, Royal Mail Group, The Royal Mint, the Sandwell & Birmingham NHS Trust, Stagecoach Group plc, and The University of York.


Personal Group Announces New Carer’s Leave and Pay Policy

Personal Group announces their Carer’s Leave and Pay policy, effective April 2024, offering up to five days of paid leave to eligible employees from day 1 of employment

Posted on: 9 May 2024 by Claire Harbord, Chief People Officer

Exciting News: Personal Group Finalist for Best App Technology at Cover Magazine's Customer Care Awards 2024

We are delighted to share that Personal Group has been selected as a finalist in the highly esteemed category of Best App Technology at the prestigious Customer Care Awards, hosted by Cover Magazine. This recognition is a testament to our unwavering commitment to leveraging technology to overcome business challenges and enhance the overall customer experience. 

Posted on: 26 April 2024 by Claire Harbord, Chief People Officer

Family First: Personal Group Enhances Maternity, Adoption and Paternity Leave Policies

As a leading provider of employee benefits, wellbeing resources and services, we are delighted to share our enhancements to our maternity, adoption and paternity leave policies effective January 1, 2024.  

Posted on: 26 March 2024 by Claire Harbord, Chief People Officer

Speak to our experts about how Hapi can help drive employee value for your business.