Skip to main content Site map


Sage: How to create a culture of recognition

Sage Employee Benefits | 5-minute read

Posted on: Monday October 03, 2022

by Andrew Walker, New Business Development Director

Creating a culture of recognition 

In a world where quiet quitting is a thing and the Great Resignation is in full swing, employers are scrambling to find ways to prevent their top talent from leaving.  

The good news is that there’s something relatively simple that can be done to help. Create a culture of recognition — a long-time staple of effective management. And with fierce competition for top talent post-COVID-19, such a culture is becoming increasingly essential for retaining and attracting new talent.  

What is employee recognition? 

Employee recognition is a term that describes the act of publicly acknowledging employees and/or colleagues for who they are and what they do. Employee achievements worthy of recognition can come in many different forms, but some of the main ones are:   

  • Completing a set goal/KPI 
  • Going above and beyond Going the extra mile  
  • Producing an excellent piece of work  
  • Helping or supporting a key project 
  • Hitting milestones such as a birthday or long-service anniversary
  • Winning an award 

Why does it matter? 

When employees feel recognised, they tend to stick around longer. According to research by SurveyMonkey, of those surveyed, 63% said recognition would leave them “very unlikely” to seek a new job. This is a double benefit: not only do you retain the talent you already have, but you also save on recruitment costs. To illustrate this, if you’re looking to hire someone at £31,408 (the average UK salary), it’ll cost you approximately £50,000 to recruit, hire and train them in their first 12 months.   

Also, recognising employees for their successes and hard work is essential for a healthy work environment. When employees understand the role they play in helping the organisation achieve its purpose, it makes for happier employees, which in turn leads to more positive experiences for customers and clients. 

How to create a culture of recognition 

There’s no one method to create a culture of recognition, but below are some pointers on getting the ball rolling. By following these steps, will help ensure that recognition is a core part of your company ethos: 

  1. Encourage and facilitate peer-to-peer recognition. Recognition shouldn’t just come from the top, nor should it be limited to just huge achievements. When team members acknowledge their peers for good work, it creates a healthy environment.  

  2. Recognition should be frequent and easy to do. The most efficient way to do that is by creating a recognition programme

  3. Be specific. To truly feel valued by the recipient, recognition needs to be more than a generic pat on the back. You need to recognise employees for specific results or behaviours and say why they’re being recognised. Offering specifics makes the feedback much more tangible. 

  4. Share stories. Don’t keep the hard work a secret. Introduce a 'wall of fame' or similar to acknowledge employee achievements of all sizes. Sharing and celebrating stories of good behaviour or good work encourages an atmosphere of gratitude.  

  5. Get creative with your recognition. Recognition can take many forms — it doesn’t have to be the standard email or gift voucher. It can be so much more.    

When it comes to recognising people for their hard work, there are many ways to cut it. But one thing’s for certain: if you provide your employees with genuine recognition for their work, it will help engage them and maybe keep them working for you for longer. 

Want to learn more about creating a healthy work environment that encourages people to do their best? Get advice from your Sage Employee Benefits Account Management Team.


Phone:  01908 751 211


Student loan repayments – what’s the impact on your workforce and what can employers do to support those impacted by the cost of attending university?

We spoke with two of our HR experts at opposite ends of the generational spectrum: Innecto Reward Consultant Spencer Hughes, 27, who graduated from Swansea University in 2018 with a degree in Geography and Geoinformatics, and PG Business Development Director Andrew Walker, 59, who studied Modern Languages and linguistics at Aston University before student loans were introduced.

Posted on: 16 May 2024 by Andrew Walker, New Business Development Director, Spencer Hughes, Reward Consultant

Gearing up to combat the working-age health crisis

A recent BBC article entitled Why are we so ill? The working age health crisis, warns about the number of people being driven out of jobs because of ill health and refers to ‘one-fifth’ of the UK’s working age population living with a 'work-limiting condition'. This is a growing and serious issue that companies need to address to better understand and manage. 

Posted on: 3 May 2024 by Sarah Lardner, Director of Business Innovation

Seven ways to ensure your benefits technology is accessible to deskless workers

Our army of deskless workers need easy access to the benefits and products that matter to them the most. A drive for relevance, personalisation and speed should be at the heart of every effort we make to support them.

Posted on: 16 April 2024 by Andrew Walker, New Business Development Director

Speak to our experts about how Hapi can help drive employee value for your business.