Skip to main content Site map

Blog

OCS Drives Engagement through Hapi

Resource

Posted on: Monday January 01, 2018

OCS was developing a people strategy that put engagement at the forefront of the employee lifecycle. As part of this, they wanted to develop a new benefits environment and called on us to help.

Background

OCS has a diverse workforce from pest controllers, to security officers and chefs. The staff range from 16-80 years old and from all walks of life. This meant that their employee benefits system needed to have a universal appeal for a diverse workforce.

Another issue with such a large, geographically dispersed organisation is to have the right technology platform to communicate effectively with all its employees, especially when all of their staff were not computer literate. OCS saw this as a challenge, but Hapi was the solution.

Process

OCS wanted to offer staff a highly varied and flexible benefits programme to fall in line with their engagement strategy. The programme needed to include salary sacrifice, retail vouchers and discounts and e-payslips.

Ian O’Sullivan, Head of Reward, Pensions and Benefits explained that the high street discounts were a key requirement for their Hapi Platform. “Discounts are applicable to everyone from staff doing two hours a week to the CEO. No matter how much you earn, everyone likes to save money”.

Outcome

The operational cost saving alone in 2016 on payslips will exceed £50k which would forecast a saving of over £150K to date. 8623 employees had registered on the benefits platform within the first 6 months.

There have been over 764,000 visits to the payslip zone within MyPAL and these are generated from over 26,000 individual users.

OCS have also introduced a News & Announcements feature to increase engagement by publishing information and new corporate offers to the platform so employees that may not have OCS email addresses won’t miss out.

They also supply regular content for Personal Group to send out to their employees to keep them engaged and informed through email communication.

Don’t forget to subscribe to our blog for weekly insights straight to your inbox.

Back

Care worker supporting an person in a home, representing the importance of carers in the social care sector and the role of HR tech in supporting them at work. Care worker supporting an person in a home, representing the importance of carers in the social care sector and the role of HR tech in supporting them at work.
How to use tech to personalise reward and benefits to better support parents and carers

July marks Good Care Month, an annual campaign to celebrate the contribution of carers working in the social care sector, and highlight the profile of care as a rewarding and essential career path, particularly at a time when recruitment and retention in the sector are national priorities. Personal Group’s Andrew Walker looks at how the clever use of HR Tech can help this silent army.

Posted on: 24 July 2025 by Andrew Walker, New Business Development Director

Rethink Employee Benefits Before Your Workforce Walks

The construction industry is in the middle of a people crisis. Skilled construction workers are hard to find, and even harder to keep. HR and site leaders are under pressure to deliver more with less, across multiple sites and roles, supporting a workforce that’s often offline and on the move.

Posted on: 17 July 2025 by James Solomon, New Business Development Director

Parenting is always a juggling act — but being a parent carer is a different world entirely.

As I approach my 15th year of raising a child with a rare genetic condition while trying to maintain a career I genuinely love, I often get asked: “How do you keep all the plates spinning?”

Posted on: 15 July 2025 by Jenny HInde, Chief People Officer

Speak to our experts about how Hapi can help drive employee value for your business.